Frequently Asked Questions about Testing
What is Testing?
Testing is a controlled process designed to identify differences in treatment afforded to individuals who are similar in every significant respect except the variable being tested (i.e., race or number of children). Testing allows the ERC to measure and document differences in the quality, content, and quantity of information and services. It is a legal process by which the nature and extent of illegal discrimination can be ascertained. This process can also be referred to as "auditors" or "secret shoppers."
What Exactly Will I be Doing When I Perform a Test?
It depends on the type of test that you are doing. In some tests you may take on characteristics of an assigned profile, which may differ from who you actually are. For example, in housing testing, you may be asked to go and view an apartment or apartments at a particular housing provider. In employment testing, you may be asked to go on an interview with a particular employer.
In other tests, you may be asked to observe and record physical features of a particular store, restaurant, apartment unit, or other public place. After all tests, you will write a factual, detailed and objective account of what transpired on your test.
No matter what type of test you are performing, the ERC will properly train and prepare you for the assignment.
What is the Time Commitment?
Each test will vary. Time can range from less than an hour to several hours. There is no set time. Accepting test assignments is completely voluntary. However, if you accept a test assignment, it is crucial that you have time available to complete the test from start to finish. Since the time required to complete each test varies, you should ask the test coordinator how long they reasonably expect the test to take.
The ERC makes no guarantee of you receiving assignments. Tester availability, willingness to travel, and timely completion of report forms and narrative accounts are all factors in the ERC’s ability to provide assignments.
Will I Get Paid for My Work?
Testers are paid a flat rate for each test they complete plus approved expenses. The rate to be paid varies depending on the nature/type of test. For example, an in-person rental test may be paid at a flat rate of $60. Specific testing rates will be established prior to you accepting and completing any assignment.
Why are You Asking My Race, Gender, Social Security Number, etc.?
We need your race, gender, and other personal characteristics to properly match you for each specific test. We need your social security number to pay you and to run background checks. You will never reveal your social security number on a test. Your information is kept in the strictest of confidence.
What Do I Need to Do to Become a Tester?
If you would like to become a tester, fill out our Tester Pre-Application Form, and send your resume to email@example.com.
After submission of these forms, you may be asked to attend a required training, successfully complete a practice test, and provide reasonable availability for future testing projects.
If you have any questions, email firstname.lastname@example.org or call 202-234-3062 x1128.